Products
Product Details
Product Details
Product SKU
CON-SNT-C92004GE
Product Description
Cisco Smart Net Total Care 8x5xNBD
Product Overview
Provides 24x7x365 access to Cisco Technical Assistance Center (Cisco
TAC), 24x7x365 access to major and minor software updates for the covered
device, business hours fault reporting (8×5) and replacement of failed hardware
by the next business day (NBD).
Software Support
24×7 Software assistance and downloadable updates
Hardware Support
Business Hours fault reporting (8×5), replacement hardware to arrive by
the Next Business Day (NBD)
Advance Replacement
Replacement hardware is sent before the faulty equipment is returned.
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